Volkswagen Tiguan Service and Repair Manual: Windshield Wiper System
General Information
Caution
Always follow the procedure as described in the Repair Manual when
disconnecting and connecting the battery.
Note
Additional information:
- Refer to the Owner's Manual.
- Refer to Self Study Program; No 404; The Tiguan.
The Wiper Motor Control
Module -J400- is integrated with the Windshield Wiper Motor -V-. If the Wiper
Motor Control Module -J400- is to be exchanged, read the coding beforehand and
then code the new Wiper Motor Control Module -J400- with this value.
To remove wiper blades, wiper arms must be put into "service/winter
position". The "service/winter position" is activated by pressing the windshield
wiper lever in the "one-touch wiping" position within 10 seconds after switching
the ignition off Owner's Manual.

Malfunction Recognition and Malfunction Indicator:
The Vehicle Electrical System Control Module -J519- is equipped with On Board
Diagnostics (OBD) which assists troubleshooting.
Use the Vehicle Diagnostic Tester in "Guided Fault Finding".
Windshield Wiper Motor, Deactivating Alternating Park Position Function
Windshield wiper system is equipped with APP function (alternating park
position).
The APP function causes the wiper, after every second time it is switched
off, to move up one level after reaching the lowest position.
To install the wiper arm on the linkage, the motor must be switched off in
the lower park position. This is attained by deactivating the APP function (code
Wiper Motor Control Module -J400-) using the Vehicle Diagnostic Tester.
Note
- An activation of APP function is not possible.
- APP function is automatically activated after 100 wiping cycles. This
applies to wiper motors in which the APP function was deactivated as well as
for new wiper motors.
Overview - Windshield Wiper System

- Mounting Nuts, Wiper Arm to Linkage
- Joint-Free Windshield Wiper
- Removing and installing.
- Park position, adjusting.
- Wiper Arms
- Bolts for Wiper Frame with Linkage To Body
- Wiper Frame with Linkage
- Windshield Wiper Motor -V- with Wiper Motor Control Module -J400-
- Removing and installing.
- Wiper Motor Control Module, coding/APP function, deactivating.
- Bolts connecting the wiper motor to the wiper frame with linkage - 8
Nm
- Rubber Grommet in Bulkhead
- Note installation instructions.
Wiper Arms, Removing and Installing
Special tools and workshop equipment required
- Puller - Wiper Arm Kit - Puller 1 -T10369/1-
Removing
- Pry out the caps -arrows- using a
screwdriver.

- Remove the nuts -arrows-.

- Slide the arms of the Puller - Wiper Arm Kit - Puller 1 -T10369/1--2-
under the wiper arm -4- as shown in the
illustration.
Caution
The windshield wiper shaft can be damaged.
Always use the thrust piece -3- to loosen the
windshield wiper arm.
- Turn the pressure bolt -1- on the puller
clockwise until the thrust piece -3- makes
contact with the wiper shaft. Using a 6 mm socket head wrench, rotate the
pressure bolt -1- on the puller clockwise until
the wiper arm -4- is loosens from the shaft.
- Remove the puller and the wiper arm.
- Repeat this procedure on the second windshield wiper arm.

Installing
Install in reverse order of removal. Note the following:
- Deactivate the APP function.
Note
The wipers cannot be activated when the hood is open and the vehicle is at
standstill.
Note
Move the wiper motor to the end position, switch on the ignition, and briefly
press the steering column lever down 1x (single-wipe mode).
- Move the wiper motor to the end position.
- Switch the ignition off again once the wiper motor shuts off.
- Open the hood.
Note
Tighten the wiper arm nuts to the tightening specification only after setting
the wiper blade park position.
- Mount the wiper arms on the wiper arm shafts in the end position and
tighten the mounting nuts -arrows- hand-tight.
- Adjust windshield wiper blade park position.

Windshield Wiper System, Removing and Installing
Special tools and workshop equipment required
- Torque Wrench 1331 5-50Nm -VAG1331-
Caution
Always follow the procedure as described in the Repair Manual when
disconnecting and connecting the battery.
Note
The Wiper Motor Control Module -J400- is integrated with the Windshield Wiper
Motor -V-. If the Wiper Motor Control Module -J400- is to be exchanged, read the
coding beforehand and then code the new Wiper Motor Control Module -J400- with
this value.
Removing
- Deactivate the APP function.
- Let the wiper arms return to their park position and then turn off the
ignition.
- Disconnect the battery.
- Remove the wiper arms.
- Remove the plenum chamber cover.
- Disconnect the connector -1-.
- Remove the bolts -arrows- and remove the
wiper frame with the motor -2- from the
vehicle.

Installing
Install in reverse order of removal. Note the following:
- Insert the wiper frame with linkage and wiper motor into the plenum
chamber.
- Insert the guide pin -2- of the wiper frame
during installation into the rubber grommet -1-
in the bulkhead.

- Screw in the mounting bolts -arrows- and
tighten to the tightening specification given in the assembly overview.
- Connect the connector -1- to the wiper
motor and lock it.
- Install the plenum chamber cover.
- Connect the battery.
- Install the windshield wiper arms.

Wiper Motor from Wiper Frame, Removing and Installing
Special tools and workshop equipment required
- Pry Lever -80-200-
- Torque Wrench 1331 5-50Nm -VAG1331-
Removing
- Remove the windshield wiper system.
- Pry the linkage -1- off the motor crank
ball head -arrow- using Pry Lever -80-200-.

- Turn the motor crank -2- and remove the 4
bolts -arrows-.
- Remove the windshield wiper motor and control module
-1- from the wiper frame.

Installing
- Install the windshield wiper motor and control module
-1- in the wiper frame and secure it with the 4
bolts -arrows-.
- Tighten the threaded connections to the tightening specifications given
in the assembly overview.

- Turn the motor crank back to its original position until the crank and
the linkage -1- are over each other in the same
angle.
- Push the linkage -1- onto the motor crank
ball head -arrow-.

Windshield Wiper Blades, Adjusting Park Position
Special tools and workshop equipment required
- Torque Wrench 1331 5-50Nm -VAG1331-
- Deactivate the APP function.
- Let the wiper return to its park position and then turn off the
ignition.
- Adjust the wiper blade park position.
Driver Side
Note
The adjustment dimension for the wiper blade park position
-a- is measured and adjusted on the driver side
between the center of the wiper blade -1- and the
upper edge of the plenum chamber cover -2-.

Distance -A- between tips of wiper lips and
upper edge of plenum chamber cover must be 10 mm.
- If necessary, adjust the wiper blade park position by repositioning the
wiper arm.
- Tighten the threaded connections to the tightening specifications given
in the assembly overview.

Passenger Side
Note
Due to the contour of the windshield in the adjustment range, the center of
the wiper blade must be aligned with an arrow on the windshield on the front
passenger side.
- Align the center of the wiper blade -1-
with the arrow on the windshield -2-.
- If necessary, adjust the wiper blade park position by repositioning the
wiper arm.
- Tighten the threaded connections to the tightening specifications given
in the assembly overview.

Joint-Free Windshield Wiper
Joint-Free Windshield Wiper, Removing and Installing
Removing
Note
- Be careful not to confuse the driver side and front passenger side
wiper blades when installing them.
- Joint-free wiper blades are very flexible. When lifting the wiper
blades away from the windshield, only grasp them in the area of the
wiper blade mount.
- To remove wiper blades, wiper arms must be put into "service/winter
position". The "service/winter position" is activated by operating
windshield wiper lever in "one-touch wiping" setting within 10 seconds
after switching off the ignition.
- Move the wiper arms to the "service/winter position".
- Fold up the wiper arm.
- Press the button -1- and remove the wiper
blade mount -3- from the wiper arm
-2- in the direction of
-arrow-.

Installing
Install in reverse order of removal. Note the following:
- Slide the wiper blade mount -3- all the way
into the wiper arm -2-.
- Make sure that the button -1- in the wiper
arm -2- is securely engaged.
- Carefully fold the wiper arm back onto the windshield.

Wiper Blades, Removing and Installing, Joint-Free Blades
Note
See the "Joint-free wiper blade characteristics"
chapter in the "Electrical equipment general information" repair manual in ELSA.
- Remove the joint-free windshield wiper.
- Check on which side the wiper blade insert cannot slide into guide.
- Carefully pry out the cap -1- on the side
on which the wiper blade cannot slide into the guide.

- Using a suitable screwdriver, open the wiper blade retainer
-A- by bending it up.
- Replace the wiper blade.

Note
Make sure that the wiper blade is seated correctly in the wiper blade guides.
- Press the wiper blade retainer -A- back
down with a suitable screwdriver until the wiper blade can no longer slide
into the guide.

- Install the new cap -1- and check for
secure seating.
- Install the joint-free windshield wiper.
- Check the wiper blade for proper functioning.

Rain/Light Recognition Sensor -G397-
Rain/Light Recognition Sensor -G397-, Removing and Installing
The rain/light recognition sensor is designed so that it can be used again.
The only requirement to use it again is that the connecting pad must not be
damaged.
Caution
Store the removed Rain/Light Recognition Sensor -G397- is in a dust-free area
and keep the silicone connecting pads from getting dirty.
Note
- If the rain sensor was replaced by another rain sensor having a
different part number, it is necessary to code the new rain sensor.
- Rain sensors cannot be interchanged. Refer to the Parts Catalog for the
correct rain sensor.
Removing
- Switch off the ignition and all electrical consumers and remove the
ignition key.
- Remove the interior rearview mirror.
- Disconnect the connector -A- from the
Rain/Light Recognition Sensor -G397--1-.

- Pry the Rain/Light Recognition Sensor -G397--1-
by the opening -3- out of the retaining plate
-2- carefully using a screwdriver.

Note
During removal, pry off the complete Rain/Light Recognition Sensor -G397- and
not just the upper shell of the sensor.
Installing
Install in reverse order of removal. Note the following:
Caution
- Always clean the windshield surface inside the Rain/Light Recognition
Sensor -G397- bracket before installing. Remove any traces of the connecting
pad still remaining on the windshield.
- Surface (connecting pads) of Rain/Light Recognition Sensor -G397- must
not be contaminated or damaged when installing. Always replace a sensor that
has a damaged connecting pad.
Note
If the surface (connecting pads) of Rain/Light Recognition Sensor -G397- is
soiled, it can be potentially cleaned by "applying" and then "pulling off" one
or more adhesive strips.
- Clean the windshield thoroughly around the retaining plate, cleaning
solution.
- Remove the cap from the new Rain/Light Recognition Sensor -G397-, if
necessary.
- Insert the Rain/Light Recognition Sensor -G397--1-
into the retaining plate on the windshield -2-
and then press it in securely.

Note
Even if the sensor is installed correctly, small air bubbles can form between
the windshield and the connecting pad. The contact surface must be
free-of-bubbles after approximately 10 minutes.
- Connect the connector -A- and then install
a wire cover to secure the rain sensor.
- Install the interior rearview mirror.
- Code the Rain/Light Recognition Sensor -G397-, if necessary.

Rain/Light Recognition Sensor -G397-, Servicing, Manufacturer TRW
Only TRW can replace the housing and optical unit if the optical unit
(coupling cushion) is damaged.
There are different housings for the rain sensors because there are multiple
manufacturers.
A replacement rain sensor housing and optical unit are always delivered with
mounting clips. Remove these clips if they are not needed.
Perform the Following
Caution
The rain sensor electronics may be damaged.
Be careful not to
insert the screwdriver all the way through the housing up to the rain sensor
electronics.
Do not touch the rain sensor electronics.
- Press the tab -2- on both sides and
separate the upper section -1- with optical
unit from the lower section -3-.
- Remove the rain sensor electronics at the connector
-4- from the old lower section and install the
new electronics the exact same way.

Caution
Do not touch the optical unit.
Remove the protective cover from the rain sensor just before installing it.
- Assemble the new housing upper section with optical unit and protective
cover with the housing lower section.
- Install the rain sensor.
Rain/Light Recognition Sensor -G397-, Coding
- Code the Rain/Light Recognition Sensor -G397- using the Vehicle
Diagnostic Tester.
General Information
NoteAdditional information:
Refer to the Owner's Manual.
Refer to Self Study Program; No 404; The Tiguan.
Refer to
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Special tools and workshop equipment required
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Note
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