VW Tiguan Manuals

Volkswagen Tiguan Owners Manual: Unlocking and locking vehicles with Keyless Access

Fig. 25 Ranges of the Keyless Access locking and starting system.

Fig. 26 Keyless Access locking and starting system: Sensor Ⓐ for unlocking on the inside of the front door handles. Sensor for locking Ⓑ on the outside of the door handles.

Keyless Access is a keyless starting and locking system that unlocks and locks the vehicle without active use of a remote control vehicle key. All you have to do is touch a sensor surface on one of the front door handles ⇒ Fig. 25  or push the button on the rear hatch ⇒ Opening the rear hatch  when a valid vehicle key is within range ⇒ .

General information

When a valid vehicle key comes within range ⇒ Fig. 25 , the Keyless Access locking and starting system recognizes a valid vehicle entry request as soon as a door handle sensor is touched on the driver or front passenger door or the button on the rear hatch is pressed. The following functions are then enabled without active use of the vehicle key:

  • Keyless Entry: Unlocking the vehicle with the sensor surfaces on the door handles of the driver or front passenger door ⇒ Fig. 26Ⓐ  or by using the button on the rear hatch.
  • Keyless-Go: Start the engine and drive. just have to press the starter button and a valid remote control vehicle key must be inside the vehicle.
  • Keyless exit: Locking the vehicle via the door handle of the driver or front passenger door ⇒ Fig. 26Ⓑ 

The power locks and the closing system work like the standard unlocking and locking system. Only the way that the systems are operated is different.

All turn signals flash twice to confirm that the vehicle has been unlocked and once to confirm that it has been locked.

If the vehicle was unlocked and within the next few seconds no door or the rear hatch has been opened, the vehicle is automatically locked again.

Unlocking and opening doors (Keyless Entry)

  • Grasp the door handle of the driver or front passenger door so that you touch the unlocking sensor surface ⇒ Fig. 26Ⓐ .
  • Open the door.

Closing and locking doors (Keyless Exit)

  • Close the driver door.
  • Touch the sensor surface in the door handle on the driver or front passenger door ⇒ Fig. 26Ⓑ once. The vehicle is locked. The door being locked must be closed.

Unlocking and locking the rear hatch

If the vehicle is locked and if a valid vehicle key is within range ⇒ Fig. 25  of the rear hatch, it unlocks automatically when opened.

  • Open and close the rear hatch as you would a standard rear hatch ⇒ Rear hatch .

The rear hatch locks automatically when it is closed except in the following situations:

  • The vehicle is completely unlocked.
  • When an authorized vehicle key is inside the vehicle.

Locking with a second remote control vehicle key

If a remote control vehicle key is inside the passenger compartment, the vehicle can be locked from the outside only if a second valid vehicle key is within range.

When the vehicle is locked from the outside, the keyless go (starting) function of any keys left in the passenger compartment will be deactivated. All other functions (remote central locking and unlocking as well as emergency starting) remain active and unchanged.

A key that was inside the vehicle when it was locked from the outside is reactivated:

  • by pressing a button on the deactivated key.
  • by pressing a door handle sensor when the deactivated key is outside of the vehicle, but within range.
  • by starting the engine with the starter button on the center console.

Automatic deactivation of sensors

If the vehicle has not been unlocked or locked for a longer period of time, the proximity sensors in the passenger door are automatically deactivated.

If a sensor on the door handle of a locked vehicle is activated too often, for instance by a bush or hedge that rubs against the vehicle, the sensors in the door handle on that side of the vehicle are switched off for about 30 minutes.

The door handle sensors become active again if one of the following events occurs:

  • 30 minutes have passed.
  • OR: The vehicle is unlocked using the button in the remote control vehicle key.
  • OR: The rear hatch is opened.
  • OR: The vehicle is mechanically unlocked with the vehicle key.

Convenience functions

The settings in the Settings – Convenience menu ⇒ Volkswagen Information System  determine which doors open when the door handle sensor surface is touched.

Note

The door handle sensor surfaces can be activated by a strong stream of water or steam if a valid vehicle key is within range of the vehicle.
  • All windows may open if you turn the spray of water or steam away from and then back onto the door handle sensor surface in quick succession. If at least one power window is opened and the sensor is continuously activated, convenience closing is started

The door may not open if the outside and inside door handles are used at the same time.

If the automatic transmission is not in Park (P) position, the electronic steering column lock will not lock and the vehicle will not lock via sensors in the front door handles or the remote control vehicle key.

If the vehicle battery or the battery in the remote control vehicle key is weak or dead, it might not be possible to unlock and lock the vehicle using Keyless Access The vehicle can still be manually locked or unlocked with the key bit ⇒ Opening and closing .

The driver message Key not in range appears in the instrument cluster display if there is no remote control vehicle key inside the vehicle or if the system does not recognize the vehicle key. The key may not be recognized, for example, if it is covered by something that interferes with the signal (such as a briefcase), or if the remote control vehicle key battery is weak. Electronic devices such as cell phones can also interfere with the signal.

Dirt on the door handles that contains a lot of salt (especially in winter) can affect the way the door handle sensors work. Cleaning the door handles can help with this problem ⇒ Vehicle care and maintenance .

If the automatic transmission is not in Park (P) position, the electronic steering column lock will not lock and the vehicle will not lock via sensors in the front door handles or the remote control vehicle key.

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